Impacto do revenue management nos sistemas de controle de gerenciamento
Resumo
O Revenue Management (RM) tem por objeto prever a demanda de produtos ou serviços da maneira mais precisa possível, a fim de poder estabelecer e adaptar as decisões de preço e disponibilidade de produtos, nos diferentes canais de venda, e maximizar a rentabilidade. O RM trata de maximizar o rendimento que pode atingir uma empresa com uma capacidade fixa de fabricação de um produto ou de prestação de um serviço. Assim, o objetivo é tratar de destinar a capacidade àqueles clientes que contribuem com maior valor à empresa, atribuindo-lhes a capacidade adequada. Neste contexto de ação costuma-se aludir, constantemente, à necessidade de gerar um resultado, ou atingir uma rentabilidade. No entanto para estes efeitos só se tomam em consideração os custos variáveis, e em menor medida os custos fixos, o que nos leva a propor a seguinte pergunta: Qual o impacto do método de cálculo de custos nos processos de gerenciamento de rendimentos? Esta é a questão que indica o objetivo do presente artigo, ao identificar quais são as inter-relações que existem entre a contabilidade de gerenciamento e o RM, dado que ambas as perspectivas são complementares no lucro de um objetivo comum, como é procurar a maior eficiência e efetividade econômica das operações desenvolvidas por qualquer empresaDownloads
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